Edubitz Learning Design and Consulting

Clarity in learning. Intention in design. Results in performance.

Solving Performance Problems - Not Just Building Courses

Organizations don't need more training content — they need the right problems solved.

That distinction is the foundation of every engagement I take on. Before a single slide is designed or a module is built, I work alongside stakeholders to determine whether the performance gap they're seeing is truly a training problem, or something else entirely: a broken process, missing documentation, unclear expectations, or a systemic workflow issue. That diagnostic rigor is what separates instructional design as a professional service from instructional design as content production.

When training is the answer, I deliver the ability to diagnose a performance problem, then I design a solution that changes behavior, and I deliver it in formats built to function within your existing technical ecosystem. That's a specialized professional service, and it's built on three core pillars.

Pillar 1: Diagnostic Expertise

Clients often arrive saying “we need a course on X” when the real issue is a process gap, a documentation gap, or a management problem that no amount of eLearning will fix. My first job in any engagement is to determine whether training is even the right intervention. This isn’t a formality, it’s a disciplined front-end analysis that examines performance data, stakeholder assumptions, and operational workflows to identify the actual root cause. When training isn’t the answer, I say so, and I recommend what is. That kind of honesty saves organizations tens of thousands of dollars in misallocated development costs and positions me as a trusted advisor, not just a vendor waiting for a scope of work.

Pillar 2: Design Skill

When training is the right solution, the quality of that training matters. I translate complex subject matter into learning experiences that are built to change behavior, not just transfer information. That process includes needs analysis, measurable learning objectives, deliberate content architecture, meaningful assessments, and interactions that go well beyond click-next. This is a craft developed over years of practice across multiple industries, grounded in evidence-based instructional methodology. The difference between a course that checks a compliance box and one that actually shifts on-the-job performance is design discipline, and that’s what I bring to the table.

Pillar 3: Technical Execution

Design without delivery is just a document. I build production-ready learning solutions using industry-standard tools including Articulate Storyline and Rise 360, and I do it with an informed understanding of how regulated environments operate. My experience spans oil and gas, legal, and construction - industries where compliance requirements shape every design decision, where content must meet rigorous documentation standards, and where getting it wrong carries real operational and legal consequences. That cross-industry fluency means clients don’t spend weeks bringing me up to speed on how their world works. I understand the constraints, I build within them, and I deliver assets that function inside the technical ecosystem your teams already use.

Every engagement I take on is guided by these three pillars. The result is learning solutions that are strategically sound, instructionally rigorous, and technically executable, all designed not just to satisfy a training request, but to solve the business problem behind it.

That's not just instructional design. That's respect for the person on the other side of the screen.

My Process

My process is straightforward and starts with strong up-front collaboration. The goal is to turn complex ideas into training that’s clear, engaging, and actually useful, without burning through time, budget, or anyone’s attention span. Here’s how I typically work:

1. Discovery & Scoping

We start with a call or meeting to understand your learning goals, audience, tools, and timeline. No fluff, just clarity, as we go together through the project vision.

2. Design & Development

I work closely with you (and your SMEs if needed) to build clean, effective content that reflects your brand and your learners’ needs. I use proven tools, plain communication, and a structured workflow to keep things moving.

3. Review & Delivery

You’ll get plenty of visibility along the way with no surprise reveals. I deliver final assets in your preferred formats and provide follow-up support if needed.

I proudly treat every project like a partnership. If I wouldn’t put my name on it, I won’t deliver it.

Project Categories

Articulate 360 (Rise & Storyline)

Enablement for Complex Enterprise Platforms

Over four years, I developed 20+ interactive courses in Articulate 360 (Storyline and Rise) for well known U.S. companies. The training focused on product knowledge and internal processes, and it was built so internal teams could easily update and maintain the content after launch as needs changed.

Enablement for Complex Enterprise Platforms

I created step-by-step Salesforce training manuals for a U.S. nationwide association to support staff onboarding and statewide CRM adoption. The guides were written in plain language, built with annotated screenshots, and tested with end users for clarity. This work was part of a broader effort that included developing user guides for 100+ internal processes, all using clear, screenshot-based, task-focused walkthroughs that could be used in both instructor-led sessions and self-paced onboarding.

Show Less

LMS Course Development

I was responsible for building out the LMS for a U.S. based client offering data engineering and DevOps training, using an existing course flow and provided content. My focus was on turning that structure into a clean, intuitive learner experience - organizing the platform so navigation made sense, courses flowed logically, and learners could easily track progress and understand what to do next.

K-12 Curriculum

LMS Course Development

I aligned state-specific standards to a digital high school math curriculum for a major online education provider, reviewing and refining learning objectives, interactive activities, and assessment items. I also supported English Language Arts content review by tightening clarity, rigor, and accessibility across both formative and summati

In addition, I design ready-to-teach Social Studies and Civics lessons for homeschool families and educators, including single-lesson plans in topics like discernment in digital media.

Show Less

Testimonials

John Purtle

Americas at SafeWorks LLC, by BrandSafway, Training Manager

"I worked with Carmen as she was developing a complicated program for our sales and operations personnel. She jumped into an industry that is difficult for many on the inside to understand and communicate. She stuck with it and learned some very complicated topics related to Suspended Scaffolding and its products. At the same time of learning to describe and communicate key points about our industry, she also developed a strong understanding of the complicated equipment relationships. I found it to be a very rewarding experience. In the same way that she learned a lot, I learned a lot about how to better communicate our products and processes."

Tania Smith

Professor of rhetoric and communication

"Carmen has excellent technology consulting, mentoring, and coaching skills. She thoroughly researches one's needs and challenges, and has the expertise to propose, advise, and troubleshoot difficulties along the way. She is confident, hard-working, honest and respectful. She is a valuable asset when managing technology, learning, and communication among diverse people and organizations."

Jana Sosnowski

Technical Writer, Instructional Designer, Curriculum, Training Developer, Aspiring Novelist

"Carmen is a first rate instructional designer. She has strong skills in learning development, training development, and needs analysis. She is highly efficient without compromising quality. Carmen can take a project from start to finish - from learning analysis to e-learning creation/design."

About Me

Instructional Designer

I've spent over ten years diagnosing the performance gaps that quietly cost organizations more than they realize — the kind rooted in missing knowledge, underdeveloped skills, or behavior that never quite aligned with expectations. My approach starts with analysis: understanding why people aren't performing before jumping to solutions. From there, I design targeted learning experiences grounded in educational theory, with formal training in both ADDIE and SAM frameworks. My background spans technical, safety, and compliance-heavy environments across industries like oil and gas, legal, and construction, and I bring that same structured thinking to K-12 curriculum development, where I've built programs from scratch and aligned learning to measurable outcomes. I'm also a certified TESOL instructor, which means I care deeply about how language shapes the way people learn, and it shows in the precision of everything I build.

eLearning Developer

Articulate Storyline 360 and Rise are basically a second home. I've used them, alongside a well-stocked toolkit of supporting tools, to develop everything from single onboarding modules to full compliance programs for global teams. I build and configure learning management systems too, because a well-structured LMS isn't just a content repository; it's a strategic tool for creating clear learning paths, tracking progress, and surfacing where learners are struggling. I've recently integrated AI into my production workflow in ways that accelerate timelines without compromising quality.

Project Manager

Every project I take on involves more moving pieces than the deliverable itself: stakeholder communication, SME collaboration, scope management, and keeping quality high while hitting deadlines. I've coordinated complex, multi-phase learning programs for international clients, managed the full lifecycle from needs analysis through deployment, and learned to ask the right questions early so scope creep doesn't quietly reshape the project mid-build. I work independently and with distributed teams, and I'm comfortable being the person who holds the vision together from kickoff to launch. What drives me isn't just delivering what was asked for, it's understanding the difference between what a client asks for and what they actually need, and then closing that gap.

Design Process

Most people think instructional design is about building courses. I think it's about solving problems, and the course is just how the solution gets delivered. When I work in Storyline, I'm not stacking slides. I'm making decisions. Every trigger, every state, every layer exists because a learner needed something like clarity, engagement, practice, or proof that they actually understood what they just encountered. The tool serves the problem, never the other way around.

Here's what that looks like when I'm actually in the work.

I had a project where learners needed to understand indemnity and liability. These are concepts that are abstract by nature and intimidating by reputation. Reading about risk transfer doesn't make it real. So I built a slider interaction where dragging the control visibly shifts the liability balance in real time. The learner doesn't just read about risk moving from one party to another. They feel it change under their hand. Behind the scenes, value-based conditions reveal content at specific slider points. It's complex to build. It's simple to use. That gap between backend complexity and frontend clarity is exactly where good design lives.

A different project called for a different kind of thinking. Workers need to know what a correct, complete suspended access setup looks like before they ever step onto one because if they can't recognize a proper setup, they can't catch a dangerous one. So I built a visual comparison exercise with three images, only one of which is fully correct. The wrong options aren't random. They're believable on purpose, because that's where the real learning happens. Easy wrong answers don't build real skill. Plausible wrong answers do. When a learner can look at three setups and confidently identify the right one, that knowledge goes with them into the field.

My drag and drop safety interaction does two things at once. It checks whether learners can match platforms to the right job sites, and it gives them the chance to physically reject unsafe practices, including tossing a lawn chair and a rope into a dumpster. That moment lands with a little humor, but it also lands emotionally, and emotional memory sticks. Under the hood, each card only disappears when it hits the correct target. Nothing resolves by accident.

Even something as quiet as a hotspot interaction has intent behind it. I used clickable hotspots on a beef cut diagram instead of a static labeled image because discovery sticks in a way that passive reading doesn't. When a learner clicks on Brisket and the information appears, they're participating in the learning, not just receiving it. The triggers are simple. The design thinking isn't. It chunks information, manages cognitive load, and lets the learner move at their own pace.

Navigation is intentional too. I keep next and previous behavior consistent using global triggers, and I build menus that guide learners from objectives through to application in a logical sequence. That Next button that stays hidden for 60 seconds on a legal slide wasn't an accident. Some content requires a minimum read time. Skimming has consequences in compliance environments, and the design reflects that.

In my portfolio, I deliberately show both the polished learner view and the trigger panel behind it. The clean preview shows what the learner experiences. The trigger view shows what makes it run. I want clients to see that I care about the learner experience. I want other designers to see that I understand development reality. And I want both to trust that nothing in my courses is accidental.

The environment changes. The thinking doesn't.

Contract Risk Managment - Storyline 360

This course was developed for a Risk Management Contracts program, with a strong focus on internal contract policy and real world application. The content was built in close collaboration with the organization’s legal department to ensure accuracy, consistency, and alignment with approved contract standards.

The course was built from a client-ready, approved storyboard, and I used that storyboard as the blueprint to shape the visual design, interactions, and overall learner experience. My role was to translate the approved content into a clear, polished course, applying strong instructional design, clean UI decisions, and practical scenario framing while staying aligned to scope and stakeholder expectations.

The result is a focused, policy-driven learning experience that helps learners understand not just what the rules are, but why they matter and how to apply them confidently in day-to-day work.

Product Training - Rise 360

This course is part of a larger sales training program developed from fragmented source material provided over time. I was responsible for shaping those inputs into a complete, structured learning experience, defining the flow, building the content, and aligning it to the intended sales outcomes. Once the initial version was in place, I worked closely with SMEs to refine messaging, clarify technical details, and polish the final product while staying within scope, timelines, and project constraints.

This module represents one product within a broader series that includes 15 individual products and five distinct service offerings, all designed to work together as a cohesive sales enablement program.

Resources

ID Blueprint - Frameworks Reference Card

When a client comes to me with a performance problem, a lot of work happens before a single slide gets built. These two reference cards are part of how I structure that work, and I'm sharing them because transparency about process builds better partnerships.

The Frameworks Card is where the design thinking lives. Before I write a single learning objective, I use Mager's three-part formula to make sure it describes something observable and measurable, not just a vague intention. I then map it to the right level of Bloom's Taxonomy to make sure the assessment I design actually tests the skill your team needs, not just their ability to recall information.

Gagné's Nine Events guide how I sequence the learning experience so that practice always happens before assessment, and feedback actually teaches rather than just scores. The alignment matrix keeps all of this honest. If something doesn't connect, I catch it here before it costs you time and money in development.

ID Blueprint - Process Card

The Process & Practice Card is how I manage the project around that design work. Whether I'm using ADDIE for a structured, compliance-driven project or SAM for something that needs faster iteration, this card keeps the phases, deliverables, and stakeholder touchpoints organized and visible. Kirkpatrick's four levels of evaluation are built into my process from day one, because measuring whether training actually changed behavior on the job is not something you can bolt on at the end. The scope and risk section is especially useful in client conversations, because the most common reasons a project runs over time or budget are things we can anticipate and plan for together.

What both cards ultimately reflect is how I think about your problem. Performance gaps don't close because content was delivered. They close because the right behavior was identified, practiced in context, assessed meaningfully, and reinforced over time. Every question I ask, every deliverable I produce, and every design decision I make traces back to that logic.

These cards are yours to keep (you can download them below). If they give you a clearer picture of how I work and why, they've done exactly what I intended.

Frequently Asked Questions

Please reach me at carmenmihu@edubitz.com if you cannot find an answer to your question.

How do you approach instructional design projects — especially for technical or compliance training?

My approach is practical, efficient, and tailored to the client. I start by understanding your learning goals, the complexity of your subject matter, and how your team will interact with the training. I specialize in translating technical content into clear, visual, and measurable learning experiences - whether it’s safety procedures, rigging systems, or platform operations.

I use tools like Storyline 360 and scenario-based learning to build courses that are not just informative, but engaging and outcome-driven. I also integrate AI tools when it benefits speed, clarity, or creative direction, but only when it serves the learning, not just for flash.

What makes you different from other instructional designers or course developers?

Clients often tell me they appreciate how grounded and reliable I am. I bring strong values to my work, including clarity, consistency, and respect for your time and resources. I don’t oversell, overpromise, or get lost in fluff. You’ll get thoughtful design, clear communication, and well-organized deliverables on time and within scope.

Because I’ve worked across both North America and Europe, I also understand how to adapt tone, structure, and delivery style to fit your audience and culture. I’m comfortable working independently, but I also collaborate well with SMEs, tech teams, and other contractors.

What types of projects or industries do you specialize in?

I specialize in technical, safety, and compliance training, particularly for industries like construction, manufacturing, and access systems. Many of my past projects have involved turning complex, equipment-specific procedures into clear, interactive training for field workers, technicians, and operations teams.

In addition to corporate and industrial training, I’ve also worked in K–12 education and understand how to adapt instructional strategies for younger learners and more structured learning environments. I’ve supported clients in setting up and configuring learning management systems (LMS) such as Moodle and Blackboard, ensuring that courses are not only well-designed but also well-delivered and easy to track.

This range of experience helps me approach projects with flexibility, whether you’re launching a safety certification course, rolling out a school-wide learning platform, or updating training for a distributed workforce.

Contact Me

How can I help?

I understand that each client's situation and needs are unique to them. Tell me more about what you're looking for, and I will get back to you soon with some ideas.

Edubitz Learning Design and Consulting

carmen.mihu@edubitz.com Based in North America and Europe — working with clients worldwide. Available for short and long term projects

Edubitz Learning Design and Consulting

Edubitz Learning Design and Consulting

Clarity in learning. Intention in design. Results in performance.

Clarity in learning. Intention in design. Results in performance.

Solving Performance Problems - Not Just Building Courses

My Process

Project Categories

Articulate 360 (Rise & Storyline)

Enablement for Complex Enterprise Platforms

Enablement for Complex Enterprise Platforms

Enablement for Complex Enterprise Platforms

Enablement for Complex Enterprise Platforms

Enablement for Complex Enterprise Platforms

LMS Course Development

LMS Course Development

LMS Course Development

K-12 Curriculum

LMS Course Development

LMS Course Development

Testimonials

About Me

Instructional Designer

eLearning Developer

Project Manager

Design Process

Storyline and Rise 360 Projects

Contract Risk Managment - Storyline 360

Product Training - Rise 360

Resources

ID Blueprint - Frameworks Reference Card

ID Blueprint - Process Card

Downloads

Resume

Frequently Asked Questions

Contact Me

Get In Touch

How can I help?

Edubitz Learning Design and Consulting

Edubitz Learning Design and Consulting

Edubitz Learning Design and Consulting

Clarity in learning. Intention in design. Results in performance.

Clarity in learning. Intention in design. Results in performance.

Solving Performance Problems - Not Just Building Courses

My Process

Project Categories

Articulate 360 (Rise & Storyline)

Enablement for Complex Enterprise Platforms

Enablement for Complex Enterprise Platforms

Enablement for Complex Enterprise Platforms

Enablement for Complex Enterprise Platforms

Enablement for Complex Enterprise Platforms

LMS Course Development

LMS Course Development

LMS Course Development

K-12 Curriculum

LMS Course Development

LMS Course Development

Testimonials

About Me

Instructional Designer

eLearning Developer

Project Manager

Design Process

Storyline and Rise 360 Projects

Contract Risk Managment - Storyline 360

Product Training - Rise 360

Resources

ID Blueprint - Frameworks Reference Card

ID Blueprint - Process Card

Downloads

Resume

Frequently Asked Questions

Contact Me

Get In Touch

How can I help?

Edubitz Learning Design and Consulting

Social

This website uses cookies.